Refund Policy

Last updated: June 2026

At ENGLATICA we want you to be completely satisfied with your subscription. This policy explains when and how refunds are handled.

Free Trial First

We strongly recommend using our 24-hour free trial before purchasing. This lets you confirm the service works perfectly on your device and connection, with no payment required.

Refund Eligibility

You may request a refund if:

• The service cannot be activated on your device and our support team is unable to resolve the issue.
• You experience a persistent technical problem that remains unresolved after we have attempted to fix it.
• The request is made within the eligible period described at the time of purchase.

Non-Refundable Situations

• Issues caused by an unstable or insufficient internet connection on your side.
• Incompatible or unsupported hardware where a free trial was available.
• Change of mind after the service has been confirmed working.
• Requests made after the eligible refund window.

How to Request a Refund

Contact our support team on WhatsApp with your order details. We’ll review your request and, where eligible, process the refund to your original payment method.

Questions?

If anything here is unclear, reach out before purchasing and we’re happy to help you decide.